Website & Tech Support for Miami Small Businesses
Something broke and you don’t need a full rebuild — you just need it fixed. Fast, hourly tech help. No retainer, no monthly commitment. Pay only for what you use.
Common Requests We Handle Every Week
From white screens to email deliverability issues — if it involves your website, software, or online presence, we can fix it.
WordPress Issues
Plugin conflicts, white screens, broken layouts, admin lockouts, slow load times, theme problems.
Email Setup
Google Workspace, Microsoft 365, Zoho Mail. SPF, DKIM, DMARC records. Deliverability problems.
Domain & DNS
Domain transfers, DNS records, SSL certificates, subdomain setup, hosting migrations.
Google Tools
Analytics 4, Search Console, Tag Manager, Google Business Profile, Merchant Center setup and fixes.
Security & Backups
Hacked site recovery, malware removal, security hardening, backup setup, user access cleanup.
Other Platforms
Wix, Squarespace, Shopify, GoDaddy, Webflow issues. Contact form fixes, content edits, speed improvements.
No Retainer. No Fluff. Just Fixed.
Most tech issues don’t require an ongoing contract — they just require someone who knows what they’re doing and shows up fast. That’s the model.
You describe the problem. I give you an honest time estimate. We fix it. You pay only for the hours used. If your issue takes less time than expected, you pay less.
Same-day response on all requests
We respond within 4 business hours, Monday–Saturday.
Honest scoping before we start
You get a clear time estimate and cost range before any work begins.
Hours never expire
Pre-purchased hour blocks don’t expire. Use them whenever you need.
Plain-English explanation
We explain what happened and how to prevent it next time. No jargon.
Get Help in 3 Steps
Describe the Problem
Call, text, or fill out the contact form. Include what’s broken, what platform you’re on, and when it started. Screenshots help. We’ll respond within 4 business hours.
Get a Time Estimate
Before any work starts, you get a clear estimate of how long the fix should take and what it will cost. No surprises. If the fix is faster, you pay less.
We Fix It & Report Back
Work is done remotely via screen share or direct server access (with your permission). You get a plain-English summary of what was done and how to prevent recurrence.
Tech Support Questions
WordPress is our primary platform, but we also support Wix, Squarespace, Shopify, Webflow, GoDaddy Website Builder, and most hosting control panels (cPanel, Plesk). For email, we work with Google Workspace, Microsoft 365, Zoho, and most standard mail setups.
For most issues we’ll ask for temporary admin access to your WordPress dashboard or hosting panel. We can also work via screen share if you prefer to stay in control. All access credentials are deleted after the session and never stored.
You pay for actual time used, billed in 30-minute increments. If your fix takes 45 minutes instead of 2 hours, you pay for 45 minutes. Pre-purchased hour blocks: unused hours roll over and never expire.
Yes. For urgent issues (site completely down, active hack, critical form broken before a big event), call or text directly at (561) 466-6756. Emergency after-hours rates apply: 1.5x standard rate. During business hours, most urgent issues are addressed within 2 hours.
Absolutely. If a support session reveals that your site needs a redesign, SEO work, or ongoing management, we’ll talk through options. Tech support hours are credited toward any larger project if you decide to move forward within 30 days.